Refund and Returns Policy

Overview

Refund & Return Policy

At Crowned Anyway, each order is prepared with care. Please review your order details, sizes, colors, designs, and personalization before completing your purchase.

Custom & Personalized Items

All custom and personalized items are final sale.

Because these products are created specifically for you, we cannot accept returns, exchanges, or cancellations due to a change of mind, incorrect information provided by the customer, or dissatisfaction with a customer-supplied photo or image.

Custom items include, but are not limited to:

  • Custom photo hand sanitizers
  • Personalized apparel
  • Custom rhinestone apparel
  • Personalized tumblers and drinkware
  • Custom journals and accessories
  • Items featuring names, photos, dates, organizations, logos, or other customer-requested personalization

For photo products, customers are responsible for submitting a clear, high-quality image. Photo placement, cropping, and sizing may be adjusted as necessary to fit the product.

Non-Custom Items

Unused, non-custom merchandise may be eligible for return within 30 days of delivery.

To qualify, the item must be unused, unworn, and in its original condition and packaging. Proof of purchase is required.

Sale, clearance, and final-sale merchandise cannot be returned or exchanged.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive an item different from what you ordered, please contact Crowned Anyway – info@crownedanyway.com as soon as possible after delivery.

Please include your order number and clear photos showing the issue.

If the error was made by Crowned Anyway, we will work with you to provide an appropriate replacement or resolution at no additional cost.

Refunds

Approved refunds will be issued to the original payment method.

After a refund is processed, your bank or card provider may require additional processing time before the credit appears on your account.

Original shipping charges are non-refundable unless the return is the result of an error by Crowned Anyway.

Exchanges

Because many Crowned Anyway products are made to order, exchanges are only available for eligible non-custom merchandise or when an item arrives damaged, defective, or incorrect.

Please contact us before returning any merchandise. Items returned without prior authorization may not be accepted.

Return Shipping

Customers are responsible for return shipping costs on approved returns unless the return is due to an error by Crowned Anyway.

We recommend using a trackable shipping method. Crowned Anyway is not responsible for returned packages that are lost or damaged in transit.

Need Help?

Questions about your order, return, or refund?

Please contact Crowned Anyway and include your order number so we can assist you.

Crowned Anyway
Everyday Essentials With a Purpose.